Service

Do you have any questions about purchasing tickets, subscriptions, travel or staying at the Andermatt Concert Hall? Here you will find answers to frequently asked questions. We will be happy to answer further questions at info@andermattmusic.ch.

Ticket office

The ticket office will open 1 hour before the concert begins. Admission to the concert hall is 45 minutes before the concert starts.

Subscriptions

A subscription for ANDERMATT MUSIC gives you direct access to regular classical events in Switzerland’s highest-lying concert hall, and means you don’t have to miss any highlights.

All subscriptions can be ordered online or by e mail. All orders made are binding. We shall process subscriptions in the order in which they are received. Your subscription invoice also counts as confirmation of your subscription.

Subscriptions are also available for young people. Those aged up to 25 get a discount of 50% on every subscription. Please include a copy of a relevant ID document when making your order.

If you cannot use your subscription ticket, you can deposit it with ANDERMATT MUSIC, and we will sell your ticket for you as soon as no other seats are available for sale. However, ANDERMATT MUSIC cannot guarantee that your ticket will be sold and that you will receive a refund. The commission fee for each such ticket sold by us will be CHF 10.

Please inform us if you change your name or address by e mail.

We reserve the right to make changes to our concert programmes and to the artists engaged if this becomes unavoidable. You can find comprehensive information about our concerts on our website.

The General Terms and Conditions (AGB) of ANDERMATT MUSIC apply in their current version. They can be accessed at: https://b2tm2cdw.myraidbox.de/en/terms/.

If you have not yet received our Newsletter, you can register for it here.

Andermatt Concert Hall

The Andermatt Concert Hall is situated in the Radisson Blu Hotel Reussen Andermatt, in the village’s new suburb ‘Reuss’. Access to the Concert Hall can be gained via the entrances to the Radisson Blu Hotel Reussen. Please follow the signs in the inside of the building. You can find more information on the Andermatt Concert Hall here.

ANDERMATT MUSIC

ANDERMATT MUSIC is the classical concert organiser of the Gotthard region, bringing music to the highest-lying concert venue in Switzerland, the Andermatt Concert Hall. For information on its programme, see here, and to read more of interest about ANDERMATT MUSIC and its programme focus areas, see here.

Getting there

As a rule, trains from Basel, Lucerne, Zurich, Zug and Bellinzona stop every hour in Göschenen. From there, you have a direct link to the Matterhorn Gotthard Bahn that will get you to Andermatt in about ten minutes. You can find the relevant railway timetable on the website of the Swiss Federal Railways.

The Andermatt Train Station lies just five to ten minutes’ walk from the Andermatt Concert Hall. Please follow the signs to the Radisson Blu Hotel Reussen, or use our free shuttle service that will bring you from the Andermatt Station to the Concert Hall, starting one hour before the concert. Directly after the end of the concert you will be taken to the train station Göschenen. The shuttle will be waiting in front of the main entrance of the Radisson Blu Hotel Reussen. We kindly ask you to go to the shuttle immediately after the performance so that the connecting trains in Göschenen can be reached.
Please note: The number of seats is limited and registration by mail is required: info@andermattmusic.ch. For overview of departure points see below under “Shuttle service for travelers by train”.

It’s also useful to know that the world-famous Glacier Express also stops at Andermatt several times a day, on its way to either St. Moritz or Zermatt.

Andermatt has excellent connections to both the national and international road network. You can reach Andermatt from the North-South Motorway (A2) in just ten minutes. When you reach the Northern Roundabout at the entrance to the village, please take the first exit and follow the signs to the car park in Andermatt Reuss.

The average journey times to Andermatt are as follows from these cities:
Lucerne – Andermatt: 1 hour
Zurich – Andermatt: 1.5 hours
Lugano – Andermatt: 1.5 hours
Milan – Andermatt: 3 hours
Munich – Andermatt: 4.5 hours.

You can park your car in the Andermatt Reuss Car Park, Bielstrasse 12, 6490 Andermatt.

Andermatt lies within easy reach of the following airports: Zurich (1.5 hours), Basel (2 hours 20 minutes), Milan (3 hours) and the Buochs private airport (45 minutes).

Shuttle service for travelers by train

The shuttle service (mybuxi) is timed to the trains from 1.5 hours before the start of the concert and will take you from Andermatt station to the concert hall.

Directly after the end of the concert you will be taken to the train station Göschenen. The shuttle will be waiting in front of the main entrance of the Radisson Blu Hotel Reussen. We kindly ask you to go to the shuttle immediately after the performance so that the connecting trains in Göschenen can be reached.

Please note: The number of seats is limited and registration by mail is required: info@andermattmusic.ch.

Barrier-free access

The Andermatt Concert Hall offers barrier-free access. You can order wheelchair tickets by e mail: info@andermattmusic.ch.

Corona protection concept

As a rule, access to indoor events by persons aged 16 and older is restricted to individuals with a value Covid certificate (“2G” – those who have been vaccinated against Covid-19 or have recovered from it). To enter ANDERMATT MUSIC events, you will need a certificate of vaccination or recovery that is recognised in Switzerland for this purpose (known as “2G”).

Doors open 1 hour before the event begins. We ask that you arrive well in advance, since it takes longer than usual to check certificates and tickets. You will first pass through the Covid certificate checkpoint. Please have your Covid certificate and an identity document ready for presentation. Your concert ticket will then be checked directly in front of the Andermatt Concert Hall. Tickets are scanned contactlessly.

Find more information here.

Masks are required to be worn in all public areas of the Radisson Blu Hotel Reussen and therefore also in the Andermatt Concert Hall.

Find more information here.

Experience Package

Our Culture Experience Packages make an impressive concert evening into an unforgettable short holiday. You can benefit from tailor-made offers and enjoy your chosen concert along with overnight accommo-dation and culinary highlights that are coordinated with your concert programme.

The cultural experience packages are available for The Chedi Andermatt as well as for the Radisson Blu Hotel Reussen, Andermatt. You can find more information here.

To book the experience packages, first select your preferred date on our experience page and click on “Book culture experience package”. You will be forwarded to our ticket store, where you can choose whether you want to book the package for 1 or 2 persons. The best seat will be automatically selected for you (always 1st category, center in the row).
Alternatively, you can determine your desired seat individually: To do so, click on “Saalplan”. Select “Erlebnispaket” as the seating category to then be able to determine your desired seat. Now select which experience package you would like to book in the right-hand column under “Ihre Plätze”. Please note: For two or more people, a corresponding number of tickets must be booked; to do this, select “Kultur-Erlebnispaket … min 2 Personen” in each case and adjust the setting for each ticket:

Newsletter

You can register for our Newsletter here to stay up to date with information about ANDERMATT MUSIC.

Tickets & Discounts

Tickets are available for all concerts of ANDERMATT MUSIC at andermattmusic.ch/tickets, and from all Ticketcorner sales points across Switzerland.

Discount: Students and trainees (up to 30 years) receive 50% on all tickets from ANDERMATT MUSIC (not cumulative with other discounts).

Late arrivals

Those arriving late will be admitted into the concert only during the applause between works, and according to the directions of the Concert Hall personnel.

Other issues

Do you have any further questions? The ANDERMATT MUSIC team will be delighted to hear from you at info@andermattmusic.ch.