Service

Do you have any questions about purchasing tickets, subscriptions, travel or staying at the Andermatt Concert Hall? Here you will find answers to frequently asked questions. We will be happy to answer further questions at info@andermattmusic.ch.

Ticket office

The ticket office will open 1 hour before the concert begins.

Subscriptions

A subscription for ANDERMATT MUSIC gives you direct access to regular classical events in Switzerland’s highest-lying concert hall, and means you don’t have to miss any highlights.

All subscriptions can be ordered online or by e mail. All orders made are binding. We shall process subscriptions in the order in which they are received. Your subscription invoice also counts as confirmation of your subscription.

Subscriptions are also available for young people. Those aged up to 25 get a discount of 50% on every subscription. Please include a copy of a relevant ID document when making your order.

If you cannot use your subscription ticket, you can deposit it with ANDERMATT MUSIC, and we will sell your ticket for you as soon as no other seats are available for sale. However, ANDERMATT MUSIC cannot guarantee that your ticket will be sold and that you will receive a refund. The commission fee for each such ticket sold by us will be CHF 10.

Please inform us if you change your name or address by e mail.

We reserve the right to make changes to our concert programmes and to the artists engaged if this becomes unavoidable. You can find comprehensive information about our concerts on our website.

The General Terms and Conditions (AGB) of ANDERMATT MUSIC apply in their current version. They can be accessed at: https://andermattmusic.ch/en/terms/.

If you have not yet received our Newsletter, you can register for it here.

Andermatt Concert Hall

The Andermatt Concert Hall is situated in the Radisson Blu Hotel Reussen Andermatt, in the village’s new suburb ‘Reuss’. Access to the Concert Hall can be gained via the entrances to the Radisson Blu Hotel Reussen. Please follow the signs in the inside of the building. You can find more information on the Andermatt Concert Hall here.

ANDERMATT MUSIC

ANDERMATT MUSIC is the classical concert organiser of the Gotthard region, bringing music to the highest-lying concert venue in Switzerland, the Andermatt Concert Hall. For information on its programme, see here, and to read more of interest about ANDERMATT MUSIC and its programme focus areas, see here.

Getting there

The Andermatt Train Station lies just five to ten minutes’ walk from the Andermatt Concert Hall. Please follow the signs to the Radisson Blu Hotel Reussen, or use our free shuttle service that will bring you from the Andermatt Station to the Concert Hall, starting one hour before the concert. Straight after the concert, the shuttle will take you to Göschenen Station.

As a rule, trains from Basel, Lucerne, Zurich, Zug and Bellinzona stop every hour in Göschenen. From there, you have a direct link to the Matterhorn Gotthard Bahn that will get you to Andermatt in about ten minutes. You can find the relevant railway timetable on the website of the Swiss Federal Railways.

It’s also useful to know that the world-famous Glacier Express also stops at Andermatt several times a day, on its way to either St. Moritz or Zermatt.

Andermatt has excellent connections to both the national and international road network. You can reach Andermatt from the North-South Motorway (A2) in just ten minutes. When you reach the Northern Roundabout at the entrance to the village, please take the first exit and follow the signs to the car park in Andermatt Reuss.

The average journey times to Andermatt are as follows from these cities:
Lucerne – Andermatt: 1 hour
Zurich – Andermatt: 1.5 hours
Lugano – Andermatt: 1.5 hours
Milan – Andermatt: 3 hours
Munich – Andermatt: 4.5 hours.

You can park your car in the Andermatt Reuss Car Park, Bielstrasse 12, 6490 Andermatt.

Andermatt lies within easy reach of the following airports: Zurich (1.5 hours), Basel (2 hours 20 minutes), Milan (3 hours) and the Buochs private airport (45 minutes).

Barrier-free access

The Andermatt Concert Hall offers barrier-free access. You can order wheelchair tickets by e mail: info@andermattmusic.ch.

Attending concerts during the pandemic

You can find the latest Covid-19 regulations here.

Newsletter

You can register for our Newsletter here to stay up to date with information about ANDERMATT MUSIC.

Tickets & Discounts

Tickets are available for all concerts of ANDERMATT MUSIC at andermattmusic.ch/tickets, and from all Ticketcorner sales points across Switzerland.

Discount: Students and trainees (up to 30 years) receive 50% on all tickets from ANDERMATT MUSIC (not cumulative with other discounts).

Late arrivals

Those arriving late will be admitted into the concert only during the applause between works, and according to the directions of the Concert Hall personnel.

Other issues

Do you have any further questions? The ANDERMATT MUSIC team will be delighted to hear from you at info@andermattmusic.ch.